Delivery charges are for next working day by 1600 hours. The charge covers P&P up to 20kg. Multiple items on one order delivered in one consignment will only have one delivery charge if possible. If two or more orders are placed on the same day every effort will be made to combine them for one delivery charge. Same day shipment cannot be guaranteed but if possible it will be done. Normal order processing time is 2 working days. Working days are Monday to Friday. Working hours are 8 am to 5pm. Normal shipment collection time is 1pm.
Warranty is always a minimum of 12 months on a return to base principal. No warrant is given on batteries. Goods that are to be claimed under warranty must be returned before any credit can be issued. Credit does not cover the freight to TVR Instruments Limited. No third party liability will be given or accepted by TVR Instruments Limited. Customers are to familiarise themselves with all manuals and instructions before operating any device.